Is Outlook down? Thousands of users report issues accessing their email

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NEW YORK (AP) — Several thousand Microsoft Outlook users ran into issues with the email platform Wednesday night and Thursday morning, with some reporting problems like loading their inboxes or signing in.

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Microsoft 365’s status page first said that it was investigating an issue with Outlook on Wednesday night, and later shared it was deploying a fix. But affected systems aren’t fully back online yet — with the company noting that it encountered a problem with its initial remedy.

“We identified an issue with the initial fix, and we’ve corrected it,” Microsoft 365 Status wrote on X, the platform formerly known as Twitter, Thursday morning. “We’re continuing to deploy the fix, and we’re closely monitoring the deployment to ensure no further issues are encountered.”

Microsoft did not immediately provide further information about what had caused the outage. The Associated Press reached out to the Redmond, Washington-based tech giant for further comment on Thursday.

As of around 10 a.m. ET, nearly 2,200 users worldwide had reported issues with Outlook, formerly also Hotmail, to outage tracker Downdetector.

Most US adults say child care costs are a ‘major problem,’ a new AP-NORC poll finds

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By ADRIANA GOMEZ LICON and LINLEY SANDERS, Associated Press

Americans overwhelmingly view the cost of child care as a significant issue, and most support initiatives to offer free or low-cost day care and to require employers to provide paid family leave for parents of babies, according to a new poll.

But they’re divided over how to solve the problem and what role the government should have in that solution.

About three-quarters of U.S. adults see child care costs as a “major problem,” but only about half say helping working families pay for child care should be a “high priority” for the federal government, according to the June poll from The Associated Press-NORC Center for Public Affairs Research.

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The latest congressional package of tax cuts included tax credits and benefits for parents and businesses that assist employees with child care. Those changes have been praised by some, while others say millions of families at lower income levels wouldn’t get the full credit and would be affected by cuts in Medicaid and food stamps.

The poll findings help explain the difficulty advocacy groups, elected officials and families navigate in trying to address the high costs of care: While most agree it’s a problem, there isn’t a simple fix. For instance, while government-funded child care is popular, that might not be everyone’s first choice. Many U.S. adults also think it’s better for children with two parents to be cared for full time by a parent.

“Everyone kind of agrees that it’s a problem that we need to address,” said Sarah Rittling, executive director of the First Five Years Fund advocacy organization. “By having this issue out there, it really is driving a lot of bipartisan conversations.”

Some consensus on free day care and paid family leave

Most Americans support initiatives to offer child care or additional time for working families to spend with babies. About two-thirds support providing free or low-cost day care for children too young to attend public school, and a similar share favor requiring employers to provide paid family leave for new parents.

Women are more likely than men to support the proposals, and Democrats are more likely than Republicans, but each is popular across the board.

Mary Banek, a nurse anesthetist of Midlothian, Texas, said she helps take care of her 1-year-old grandson so he doesn’t need day care. When she had her kids, she left the workforce and got a license to start a day care from her home to watch 12 children, including her own, so she could generate income.

Banek said she’s surprised at the high fees at day cares these days.

“I don’t know what’s happened and why it is so expensive,” Banek said, adding maybe there’s a way to cap costs. She doesn’t feel the government should foot the cost.

Many think parents should be caregivers

While many solutions focus on families with working parents, there isn’t broad agreement this is the best arrangement for children. Just under half of U.S. adults, 45%, say children with two parents are better off when one parent doesn’t have a job and raises the children. Only about 1 in 10 say children are better off when both parents work full time, and about 4 in 10 say it doesn’t make a difference.

Vice President JD Vance has tried to push for ideas that would encourage Americans to have families but has opposed government spending on child care, saying children benefit from having a parent or family member at home as a caretaker.

About half of men say children with two parents are better off when one is the full-time caregiver, compared with about 4 in 10 women.

Stephen Yip-Wineman, 45, a high school teacher from Murrieta, California, who describes himself as a moderate, said he feels society doesn’t see the value of parents choosing to be caretakers.

“A lot of people are pushed into the idea that everyone in their family is going to work and that’s the way of being a productive member of society,” Yip-Wineman said. “They think staying home and taking care of the kids is somehow not contributing.”

Yip-Wineman has two children ages 12 and 14, and their mother stays home, but he says his ideas of having a parent do the caretaking don’t have to do with making the mother the primary caretaker.

“Having a parent raise the kids is not about pushing traditional Christian values and trying to keep women out of the workplace,” he said. “It’s about trying to be more personally engaged with each other.”

Are changes happening?

Many Democrats and Republicans have endorsed expansions to the child tax credit as a way to support families and lift children and young families out of poverty.

While campaigning as Donald Trump’s running mate, Vance raised the possibility of increasing the child tax credit to $5,000, saying that would help more parents stay home with their children.

About 7 in 10 U.S. adults said they’d support increasing the child tax credit from $2,000 to $2,500 for parents who are U.S. citizens, a Washington Post/Ipsos poll from June found. Republicans and Democrats were similarly likely to support this: About 8 in 10 of each were in favor.

In the final bill, however, the child tax credit increased to $2,200.

Beyond expanding the child tax credit, the package also increased a benefit allowing most working parents to claim a higher percentage of their child care expenses and get more tax credits.

Organizations want increased funding for federal early-learning and care programs, including a child care program for low-income families and an early-education program called Head Start. Trump’s Republican administration backed away from a proposal this year to eliminate funding for Head Start.

Other groups, including Child Care Aware of America, have pointed out the new law’s cuts in Medicaid would result in a loss of health coverage for many child care workers.

The AP-NORC poll of 1,158 adults was conducted June 5-9, using a sample drawn from NORC’s probability-based AmeriSpeak Panel, which is designed to be representative of the U.S. population. The margin of sampling error for adults overall is plus or minus 4 percentage points.

Wall Street is off to a sluggish start while Delta soars on stronger outlook

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By ALEX VEIGA, Associated Press Business Writer

U.S. stocks edged lower in early trading Thursday as Delta Air Lines led a rally in airline stocks after releasing a solid outlook for the rest of this year and new government data showed fewer Americans sought unemployment benefits last week.

The S&P 500 slipped 0.1%. The benchmark index remains near the record it set last week after a better-than-expected June jobs report.

The Dow Jones Industrial Average was up 55 points, or 0.1%, as of 10:03 a.m. Eastern time, and the Nasdaq composite was 0.4% lower a day after climbing to an all-time high.

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Bond yields were mostly higher. The yield on the 10-year Treasury was at 4.36%, up from 4.34% late Wednesday.

Delta surged 12%, bringing other airlines along with it, after beating Wall Street’s revenue and profit targets. The Atlanta airline also gave a more optimistic view for the remaining summer travel season than it had just a couple months ago.

Delta and other major U.S. carriers had pulled or slashed their forecasts in the spring, citing macroeconomic uncertainty amid President Donald Trump’s tariff rollouts which had consumers feeling uneasy about spending on travel.

Delta’s encouraging report boosted the entire airline sector. United jumped 10.1%, American climbed 7.9% and JetBlue rose 4.8%.

Shares of WK Kellogg climbed more than 30% after Italian candy maker Ferrero agreed to acquire the cereal company in a deal valued at roughly $3.1 billion. The transaction includes the manufacturing, marketing and distribution of WK Kellogg Co.’s portfolio of breakfast cereals across the United States, Canada and the Caribbean.

In economic news, the Labor Department reported Thursday that applications for unemployment benefits, a proxy for layoffs, fell last week, remaining in the historically healthy range they’ve been in the past couple of years.

It’s been a choppy week for the stock market as Wall Street monitors the latest developments in President Donald Trump’s renewed push to use threats of higher tariffs on goods imported into the U.S. in hopes of securing new trade agreements with countries around the globe.

Wednesday was initially set as a deadline by Trump for countries to make deals with the U.S. or face heavy increases in tariffs. But with just two trade deals announced since April, one with the United Kingdom and one with Vietnam, the window for negotiations has been extended to Aug. 1.

European stock indexes were mostly higher Thursday following a mixed finish in Asian markets.

Tokyo’s Nikkei 225 fell 0.4 %, weighed down by selling of exporters’ shares amid the yen’s appreciation, which cuts profits from exports, and dampened sentiment because of the lack of progress in the Japan-U.S. trade talks.

EU unveils AI code of practice to help businesses comply with bloc’s rules

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By KELVIN CHAN, Associated Press Business Writer

LONDON (AP) — The European Union on Thursday released a code of practice on general purpose artificial intelligence to help thousands of businesses in the 27-nation bloc using the technology comply with the bloc’s landmark AI rule book.

The EU code is voluntary and complements the EU’s AI Act, a comprehensive set of regulations that was approved last year and is taking effect in phases.

The code focuses on three areas: transparency requirements for providers of AI models that are looking to integrate them into their products; copyright protections; and safety and security of the most advanced AI systems

The AI Act’s rules on general purpose artificial intelligence are set to take force on Aug. 2. The bloc’s AI Office, under its executive Commission, won’t start enforcing them for at least a year.

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General purpose AI, exemplified by chatbots like OpenAI’s ChatGPT, can do many different tasks and underpin many of the AI systems that companies are using across the EU.

Under the AI Act, uses of artificial intelligence face different levels of scrutiny depending on the level of risk they pose, with some uses deemed unacceptable banned entirely. Violations could draw fines of up to 35 million euros ($41 million), or 7% of a company’s global revenue.

Some Big Tech companies such as Meta have resisted the regulations, saying they’re unworkable, and U.S. Vice President JD Vance, speaking at a Paris summit in February, criticized “excessive regulation” of AI, warning it could kill “a transformative industry just as it’s taking off.”

More recently, more than 40 European companies, including Airbus, Mercedes-Benz, Philips and French AI startup Mistral, urged the bloc in an open letter to postpone the regulations for two years. They say more time is needed to simplify “unclear, overlapping and increasingly complex EU regulations” that put the continent’s competitiveness in the global AI race at risk.

There was no sign that Brussels was prepared to stop the clock.

“Today’s publication of the final version of the Code of Practice for general-purpose AI marks an important step in making the most advanced AI models available in Europe not only innovative but also safe and transparent,” the commission’s executive vice president for tech sovereignty, security and democracy, Henna Virkkunen, said in a news release.