Column: Fast fashion and retailers like Brandy Melville get documentary scrutiny

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Fifteen years ago, the clothing retailer Brandy Melville opened in Los Angeles, and in the years since it has become the brand for preteen and teenage fashion for girls — specifically thin, white girls. When some customers complained about the tiny one-size-fits-all approach, the company didn’t expand its range of offerings but chose to modify its labels to “one size fits most.”

But according to the documentary “Brandy Hellville & the Cult of Fast Fashion,” which premiered on HBO this week (and can be streamed on Max), that was the least of it. The retail stores are allegedly a toxic workplace for its teenage employees and filmmaker Eva Orner talks to them as well as experts about the broader issues with fast fashion, which has increasingly become an environmental problem as unwanted and unusable synthetic clothing piles up.

Lakyn Carlton is a Los Angeles-based virtual stylist and sustainable fashion educator who has long been an informative presence on social media. She offers insights into the clothing industry itself and why it’s worth rethinking the quantity-over-quality mindset when it comes to accumulating a wardrobe. We talked about “Brandy Hellville” and other documentaries worth seeking out if you’re looking to become better informed about the clothing you buy and eventually discard.  Our conversation has been edited for clarity and length.

Q: The documentary tries to encompass a lot, not all of it successfully. What did you think of the film?

A: The Brandy Melville parts and the fast fashion parts felt disjointed because they’re not telling you why these are related or what fast fashion even is. I think that’s a problem a lot of fast fashion documentaries fall into, which is an assumption that viewers already have this understanding. 

Fast fashion is fast, that is the main identifier of it. It’s not about the price. It’s not even necessarily about the look or how cheap it feels. It is the fact that a brand is making new designs every single week, in some cases every single day. Even if it’s every single month, that’s a lot faster than what it was 10 years ago. It is about having hundreds and thousands of styles and making thousands of units of those styles and selling them to the tune of billions every year.

Q: Why are companies doing this?

A: Because they want you to keep coming back. It’s a constant turnover and people are browsing these sites every single day and they want to have something new for you so that you are more likely to buy. It’s about selling as much as possible, because fashion’s margins are very low for the most part. Even if you’re only making a dollar or $2 per piece, if you’re selling a million of them, that’s good.

But they’re not making new patterns for every piece. They’re not fitting every piece on a human. They’re not making a sample and seeing how it works. They’re not even designing a lot of these things; it’s finding what’s already popular — in the Brandy Melville documentary, they talk about how sometimes it was a piece of clothing one of the retail workers was already wearing — and copying it and making 10,000 of them. 

Q: Going back to the ’80s or even earlier, every generation has had brands that teenagers coveted. So this is a consistent phenomenon of seeking validation through clothing. How is Brandy Melville different?

A: It’s the worst kind of natural progression of all that. It’s not just: If you can afford to buy this thing, you’ll be cool. Now it’s: If you can fit into it, you’re cool and beautiful. 

It’s wild how strikingly similar a lot of it looks to children’s clothing. They have a lot of those little spaghetti strap tank tops with the little bow in the middle, or little shorts and tiny dresses in these floral prints. They even have shorts that almost look like bloomers. 

Q: Oh interesting, the film didn’t really analyze that or the tension of a brand leaning into an infantilizing aesthetic that becomes provocative on teenage bodies. There’s a quote in the film I want to talk about: “You can’t escape the truth, which is that there’s too much clothing.” I don’t know if this idea is accepted in the culture at large.

A: And that is a struggle. You can show people pictures of the Atacama Desert (in Chile), where you can see that pile of clothing from space — which is a mix of unsold clothing or discarded clothing — and it doesn’t really make an impact. One thing I think people don’t realize is that these big piles, especially in a place like Ghana, when they collect rainwater, it can attract bugs and other disease carriers, which is harming people who live near these piles of clothes.

And to people who say we can just recycle these clothes, you can not recycle a pile of clothes that’s big enough to be seen from space. Even if there was enough infrastructure and the desire to do it, we just couldn’t because these companies keep making new stuff! I think 20 years ago, recycling would have been great. It’s not viable anymore just because of the volume of clothing we’re talking about. It’s estimated that we make about 70 billion pieces of clothing a year. We can’t recycle as fast as we dump.

An image from the documentary “Brandy Hellville” of discarded fast fashion. (HBO)

Q: Fast fashion has changed the way people think about why they’re buying clothing.

A: But also social media. I hear so many people say, “I can’t wear the same outfit twice.” And my question is always: Or what? (Laughs) I think as we careen towards even more financial instability, anything that people can cling to that makes them feel like they have some kind of status or wealth or just a little treat in the form of six dresses they’re going to wear once becomes harder to let go of. We have shopping apps on our phones, so some people are shopping because they don’t have anything else to do. 

Q: The film covered much of the same ground as 2022’s “White Hot: The Rise & Fall of Abercrombie & Fitch” on Netflix and I was thinking, what do these documentaries add up to? On one hand, it’s good that exposés like this exist. On the other hand, they feel like these piecemeal one-offs that focus on one brand or another and I wonder how useful that is.

A: I agree. So you crossed that one off your list; now what? You just go to the next store and the larger system remains intact. But say you had a movie that breaks down and explains how all these brands are part of the system, then people throw their hands up and say, “Then where do I shop?” And they say forget it, place another order on Amazon and move on. 

But I do have some documentaries that I like. 

There’s one called “The Machinists” (on YouTube) which follows these three women who work in Dhaka, Bangladesh, and it shows children working in these factories, it shows people getting their wages docked for no reason. I think it does a really good job showing how fashion in general is a human rights issue and a feminist issue. It’s mostly women of color working in those factories, but people don’t have an understanding of what that really means and why they are so ripe for exploitation.

There’s another documentary called “Udita” (on YouTube) which is about a factory in Dhaka as well, where a bunch of well-known brands were producing their clothes. There was so much machinery and weight in the factory that the building collapsed and 1,100 workers died in that. The movie follows a woman who lost two of her daughters in that collapse. 

“The True Cost” (on Tubi) also focuses on fast fashion. There’s another film called “River Blue” (on Vimeo) from a conservationist who is evaluating the water in these countries where we produce textiles and clothes and how polluted it is, which is another angle people don’t think about — specifically the water usage and water pollution in fashion doesn’t get talked about nearly enough.

There’s another documentary about the recycling of discarded clothes called “Unravel” (on Vimeo), but unless you understand that this is not the way out, it can lead you down the wrong path. I say watch it, but with the caveat that it’s not going to happen on a wide scale. One thing the film does well is show how the workers who deal with these clothes think about us. They simultaneously admire Western culture but are also kind of disgusted by it.

I think movies that actually talk to the people who make our clothes about how they are forced to work and forced to live, just so we can have new styles every week — and making it clear that it’s not just one brand — is more effective and meaningful.

Q: Maybe what’s missing is programming that helps consumers make different decisions. On social media, I’ve seen you say a version of: “OK, if you want to change how you spend money on clothing, I have some ideas. Hire me, this is what I do.” Because that’s probably a hurdle for people: I’m informed, I feel bad, but I don’t know what to do next. Maybe we need a show like “What Not to Wear” that helps people figure out how to embrace slow fashion concepts. I think sometimes TV and film can open your mind to ideas you can incorporate into your own life.

A: Should I pitch Netflix? (Laughs) But it’s true, just giving information without actionable advice — which is what these documentaries are doing — is at worst frustrating, and at best it can feel like people are scolding you. And nobody likes that. 

But I do want people to take it a step further. I think lately my work has pivoted to: How does the slow fashion mindset and being more thoughtful with your purchases benefit you? Well, you know all these grievances you have with your clothes? What if I told you there’s a world where those don’t exist? Because there are brands who care about you having something great and that fits. There’s a world where you love your wardrobe and there’s a world where you don’t feel the need to shop. That’s more the direction we need to be going.

So yeah, I would like to see a documentary or series following someone who makes the journey from having a wardrobe full of fast fashion to adopting a more slow fashion mindset and then building a new wardrobe from there. 

Nina Metz is a Tribune critic.

Can toothpaste tubes be recycled across the US? It’s getting closer

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Daniela Sirtori-Cortina | (TNS) Bloomberg News

Toothpaste tubes and other squeezable plastic containers are getting closer to being more sustainable in the U.S. Some 90% of toothpaste tubes on the market are now made in a way that makes them compatible for recycling with HDPE, the same plastic used for products like shampoo bottles, according to research firm Stina Inc.

Overall, 75% of all the plastic squeeze tubes in the U.S. — also used for personal-care products such as conditioner and lotion — now have the correct design. The technical milestone makes it more likely that the tubes U.S. consumers recycle will actually get reclaimed.

That’s rarely a sure thing. In the country’s fragmented system, companies making recyclable products often have to persuade local governments and private companies to accept the items, sort them and turn them into something new. In 2022, Bloomberg Green reported that many sorting centers weren’t accepting toothpaste tubes, in part because the traditional and recyclable versions were too similar. The old version could cause contamination, so it was easier to reject toothpaste tubes across the board.

Colgate, which was among the leaders in developing a recyclable tube made from plastic instead of materials that are more difficult to reclaim, shared its design with competitors starting around 2018. In 2020, the Association of Plastic Recyclers issued guidance to help companies design tubes that are compatible with the HDPE stream.

Since then, companies representing 90% of the U.S. toothpaste market have made the switch — ahead of a commitment to do so by 2025, according to Stina, which runs a tube recyclability project that is funded in part by Colgate. Colgate declined to comment.

Stacey Luddy, a principal at Stina, calls the design switch a “critical milestone.” The organization is working with the companies that turn plastics into feedstocks for new products, as well as those that sort plastics, to confirm that they accept tubes. If they do, municipalities will be more likely to collect them. Consumers should still check if their local recycling programs accept tubes, Luddy says.

There’s still a ways to go. Across the U.S., just 27% of HDPE bottles are collected for recycling, according to 2022 figures compiled by the Association of Plastic Recyclers. But making toothpaste tubes compatible with an existing recycling stream is an important step.

“HDPE bottle recyclers — those turning recyclable bottles into material that can be used in new products — need more HDPE milk jugs, detergent and other bottles put in your recycling bins, so they have the supply they need for current demand,” Luddy says.

Sander Defruyt, lead of the plastics initiative at the Ellen MacArthur Foundation, says he appreciates Colgate’s effort to develop a recyclable toothpaste tube and share the design with competitors. But it also highlights the uphill battle for the US’s overall recycling infrastructure, including collection, sorting and reclaiming.

“It does show that making recycling work is a huge effort and all these pieces need to be in place,” Defruyt says. “We need to see much bigger efforts on other solutions, such as scaling reuse.”

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©2024 Bloomberg L.P. Visit bloomberg.com. Distributed by Tribune Content Agency, LLC.

After public push, CMS curbs health insurance agents’ access to consumer SSNs

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Julie Appleby | (TNS) KFF Health News

Until last week, the system that is used to enroll people in federal Affordable Care Act insurance plans inadvertently allowed access by insurance brokers to consumers’ full Social Security numbers, information brokers don’t need.

That raised concerns about the potential for misuse.

The access to policyholders’ personal information was one of the problems cited in a KFF Health News article describing growing complaints about rogue agents enrolling people in ACA coverage, also known as Obamacare, or switching consumers’ plans without their permission in order to garner the commissions. The consumers are often unaware of the changes until they go to use their plan and find their doctors are not in the new plan’s network or their drugs are not covered.

Agent Joshua Brooker told KFF Health News it was relatively easy for agents to access full Social Security numbers through the federal insurance marketplace’s enrollment platforms, warning that “bad eggs now have access to all this private information about an individual.”

On April 1, the morning the article was posted on NPR’s website, Brooker said, he got a call from the Centers for Medicare & Medicaid Services questioning the accuracy of his comments.

A CMS representative told him he was wrong and that the numbers were hidden, Brooker said April 7. “I illustrated that they were not,” he said.

After he showed how the information could be accessed, “the immediate response was a scramble to patch what was acknowledged as ‘problematic,’” Brooker posted to social media late last week.

Brooker has followed the issue closely as chair of a marketplace committee for the National Association of Benefits and Insurance Professionals, a trade group.

After some phone calls with CMS and other technical experts, Brooker said, the federal site and direct enrollment partner platforms now mask the first six digits of the SSNs.

“It was fixed Wednesday evening,” Brooker told KFF Health News. “This is great news for consumers.”

An April 8 written statement from CMS said the agency places the highest priority on protecting consumer privacy.

“Upon learning of this system vulnerability, CMS took immediate action to reach out to the direct enrollment platform where vulnerability was identified to make sure it was addressed,” wrote Jeff Wu, acting director of the Center for Consumer Information & Insurance Oversight at CMS.

He added that the Social Security numbers were not accessible through routine use of the platform but were in a portion of the site called developer tools. “This issue does not impact healthcare.gov,” Wu wrote.

Brooker’s concern about Social Security numbers centered on access by licensed agents to existing policyholder information though the federal marketplace, not including the parts of healthcare.gov used by consumers, who cannot access anything but their own accounts.

While consumers can enroll on their own, many turn to agents for assistance. There are about 70,000 licensed agents nationwide certified to use the healthcare.gov site or its partner enrollment platforms. They must meet certain training and licensing requirements to do so. Brooker has been quick to say it is a minority of agents who are causing the problem.

But agents increasingly are frustrated by what they describe as a sharp increase during the second half of 2023 and into 2024 of unscrupulous rivals switching people from one plan to another, or at least switching the “agent of record” on the accounts, which directs the commission to the new agent. Wu’s statements have so far not included requested information on the number of complaints about unauthorized switching, or the number of agents who have been sanctioned as a result.

The changes shielding the Social Security numbers are helpful, Brooker said, but won’t necessarily slow unauthorized switching of plans. Rogue agents can still switch an enrollee’s plan with simply their name, date of birth, and state of residence, despite rules that require agents to collect written or recorded consent from consumers before making any changes.

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(KFF Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs of KFF — the independent source for health policy research, polling and journalism.)

©2024 KFF Health News. Distributed by Tribune Content Agency, LLC.

Congress likely to kick the can on COVID-era telehealth policies

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Sarah Jane Tribble | (TNS) KFF Health News

Nearly two hours into a Capitol Hill hearing focused on rural health, Rep. Brad Wenstrup emphatically told the committee’s five witnesses: “Hang with us.”

Federal lawmakers face a year-end deadline to solidify or scuttle an array of COVID-era payment changes for telehealth services that include allowing people to stay in their homes to see a doctor or therapist.

During the hearing in early March, Wenstrup and other House members offered personal anecdotes on how telehealth, home visits, and remote monitoring helped their patients, relatives, and constituents. Wenstrup, a Republican from Ohio who is also a podiatric surgeon and a retired Army reservist, told the audience: “Patients are less anxious and heal better when they can be at home.”

Most of the proposals focus on how Medicare covers telehealth services. But the rules affect patients on all types of insurance plans because typically private insurers and some government programs follow Medicare’s example. Without congressional action, virtual health care services like audio-only calls or meeting online with specialty doctors — such as an occupational therapist — could end. The bills would also continue to allow rural health clinics and other health centers to offer telehealth services while waiving a requirement for in-person mental health visits.

Telehealth use ballooned in the early months of the COVID-19 pandemic and grew into a household term. The practice has become a popular issue for lawmakers on both sides of the aisle.

In one U.S. Census Bureau survey conducted from April 2021 to August 2022, Medicare and Medicaid enrollees reported using telehealth visits the most — 26.8% and 28.3%, respectively. The survey of nearly 1.2 million adults also found that Black patients and those earning less than $25,000 reported high rates of telehealth use. Notably, people of color were more likely to use audio-only visits.

Ensuring access to telehealth services “is the best public policy,” said Debbie Curtis, a vice president of McDermott+Consulting, a Washington, D.C.-based health care lobbying firm. “It’s the best business outcome. It’s the best patient care outcome.”

But it’s a presidential election year and Congress is a “deadline-driven organization,” Curtis said. She expects that Congress will be “kicking the can” past the November election.

Kyle Zebley, senior vice president of public policy at the American Telemedicine Association who also lobbies on Capitol Hill, said Congress “might well be in that lame-duck period.” “This is no way to run a health care system on a popular bipartisan issue,” he said.

In January, lawmakers — including senators from Mississippi and South Dakota — sent a letter to the Biden administration urging the White House to work quickly with Congress to ensure payments continue for Medicare patients who use telehealth, “especially for rural and underserved communities.”

Maya Sandalow, a senior policy analyst for the Bipartisan Policy Center, a Washington, D.C.-based think tank, said lawmakers and policymakers are likely to consider a temporary extension of the payments rather than permanent changes.

“Research is still coming out that covers more recent years than the acute effects of the pandemic,” Sandalow said. The center expects to release policy recommendations in the coming months.

Questions being considered include which kind of health care services are best for audio-only and video visits. Sandalow said researchers are also weighing how telehealth can “expand access to affordable, high-quality care while ensuring in-person options remain for patients.”

In North Dakota, Sanford Health’s David Newman said virtual care is often the only way some of his patients in the western part of the state can get sub-specialty care, such as with behavioral health.

Newman, an endocrinologist and Sanford’s medical officer of virtual care, said 10% to 20% of his patients are seen virtually during the summer, as compared with about 40% in the winter months because “the weather can be so bad” that roads are impassable.

In winters past, Newman would sit around “doing nothing for a day” because patients couldn’t visit him. Now, he has a full clinic using telehealth technology.

“I tell my patients that if you can make a restaurant reservation or if you can order a pizza online, you can do a virtual visit,” Newman said.

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(KFF Health News is a national newsroom that produces in-depth journalism about health issues and is one of the core operating programs of KFF — the independent source for health policy research, polling and journalism.)

©2024 KFF Health News. Distributed by Tribune Content Agency, LLC.