Landlords cry foul as more states seal eviction records

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Bu Robbie Sequeira, Stateline.org

When pandemic-era tenant protections expired, rents immediately soared, and eviction filings surged last year more than 50% over pre-pandemic levels in some U.S. cities.

These filings can cast long shadows. Simply being named in an eviction complaint, regardless of the outcome, can severely limit future housing options and prolong housing insecurity, according to a recent University of Michigan study.

The situation underscores a growing debate across the country: Should eviction records be shielded from public access to offer tenants a cleaner shot at finding another home?

In recent years, more states are saying, “yes — at least in some cases.”

Eviction filings are public court records. Landlords and property owners can buy databases of the records to screen potential tenants.

Property owners argue that sealing data on eviction filings — most of which are for nonpayment of rent — eliminates crucial insights into rental history. Housing advocates, however, warn that any filing can unfairly block renters from future housing because the outcome may not be an eviction.

An eviction filing doesn’t provide enough information to determine a tenant’s ability to honor their next lease, said Katie Fallon, a principal policy associate with the Urban Institute, a research and advocacy think tank focusing on urban policies.

“Given the low quality of this eviction filing data and the lack of outcomes in the filings themselves, it is a very open question of how accurate these filings are and what information they really provide to landlords,” she said.

This year, IdahoMaryland and Massachusetts enacted laws to seal certain eviction records from public scrutiny and from tenant screening companies.

Last year, Connecticut and Rhode Island also enacted laws that allow for the sealing of certain eviction cases. Arizona, meanwhile, enacted a law in 2022 requiring courts to seal eviction records if cases are dismissed, dropped or adjudicated in the tenant’s favor.

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In total, 17 states and Washington, D.C., have measures sealing at least some eviction records, according to PolicyLink, a national research and advocacy group with a focus on housing.

Zafar Shah, assistant director of advocacy for Maryland Legal Aid, said lawmakers are starting to understand how eviction records can prevent tenants from finding another home.

“We have clients that know they will lose their eviction case, but they want us to shield the information so that the next potential housing provider is not going to use it against them,” said Shah.

“That has really been the impetus for shielding and sealing across the country. These filings don’t tell us a lot, but they carry so much weight in the search for housing.”

An eviction filing could be resolved in a number of ways: A case might be dismissed if the landlord and tenant reach an agreement. The judge might rule in favor of the tenant, allowing them to stay in their home. Or the judge could side with the landlord, evicting the tenant.

Regardless of the outcome, the records live on in online court databases.

Third-party tenant screening companies scan court records for eviction cases, then sell the data to landlords to use in their leasing decisions.

Housing advocates say the data is often inaccurate and misleading. In one state — Illinois — less than half of eviction filings led to actual evictions, according to a 2019 review by Housing Action Illinois, an advocacy group.

Alexandra Alvarado, director of education and marketing at the American Apartment Owners Association, a tenant screening provider, told Stateline that the group’s database only displays eviction records with a completed judgment that were filed within the past seven years, which is the time limit set by the federal Fair Credit Reporting Act.

“It can be a monetary or non-monetary judgment, but there must be a judgment. So, if an eviction case is filed, but the parties settled outside of court or the tenant won, then it wouldn’t show up in our reports, even though technically it is public record,” Alvarado said. “Our members are getting evictions that have merit and weren’t erroneously filed.”

A scarlet ‘E’

According to researchers at the Eviction Lab at Princeton University, of the 3.6 million eviction court records in the 12 states they tracked from 2011 to 2015, more than 1 in 5 eviction cases contained little information on the resolution of a case. Ambiguous data can also falsely represent a tenant’s eviction history, affecting both renters and scholarly researchers, according to a 2020 study by the group.

“While many people think an eviction filing is evidence of late rent payment, nonpayment of rent or a violation of the lease terms, this is not necessarily true,” said Fallon, of the Urban Institute. “Filings can include inaccurate data, such as the parties named in the eviction filing and inaccurate name spellings.”

Alvarado, of the American Apartment Owners Association, said landlords have mixed views about laws that allow courts to seal cases that have been dismissed or ruled in a tenant’s favor. What’s more important to landlords, she said, is that their screening process can look back the full seven years for problem evictions.

Laws that limit the lookback period — such as in Oregon, where tenants can request an expungement after five years — affect the tenant screening process more, she said.

The system is problematic, Eviction Lab found in a 2020 study of eviction cases filed between 2012 and 2016 in 39 states. In addition to inaccurate information, Black households are overrepresented in eviction filings, Eviction Lab found, as are women — especially Black and Latina women.

“When landlords say they need to use eviction filings, which we know aren’t the most reliable information, to make housing decisions, we need to push back on that,” said Jasmine Rangel, senior housing associate for PolicyLink.

She and other advocates want eviction court records to be sealed as soon as a landlord files an eviction notice. Otherwise, she said, “third-party services can still scrape that eviction record from online databases and into their tenant screening algorithms.”

Advocates point out that eviction records could be made public later if a judge rules in the landlord’s favor.

But Shuntera Brown, who lost her home in Phoenix in 2021, said in an interview that any eviction record hurts single moms like herself.

Brown, who has three children, has struggled to pay rent even with a full-time job. In December 2020, a bout of COVID-19 caused her to miss work shifts, a paycheck disruption that eventually put her over the edge months later.

“It’s a Scarlet ‘E.’ You have this record, you have this thing on your file of an eviction, but there’s no understanding of the context or circumstances behind it,” Brown said. “I remember pleading with the judge that I’ve usually paid on time and that my kids need a home, but he sided with the landlord in, like, seven minutes, and the eviction immediately was on my credit.”

Sealing the records

State by state, the laws differ on the details: Many states allow for eviction records to be sealed almost immediately if the case was dismissed or dropped, or if the tenant won the case. Other states have a waiting period, often several years, during which the tenant must demonstrate good behavior before a record is sealed.

Under Maryland’s new law, which takes effect in October, courts must shield records within 60 days of a resolution that doesn’t end in a tenant losing possession of their home. The state also will increase the eviction filing fee from $8 to $43.

Maryland landlords filed roughly 400,000 “failure to pay rent” cases in the state’s 2023 fiscal year, according to housing advocates who testified in favor of the new law. In some cases, landlords would file monthly failure to pay rent cases against tenants prematurely and tack on illegal fees on top of the back rent, according to a report from the Maryland-based advocacy group Public Justice Center.

“The low cost and low barrier to entry have driven the massive quantity of filings, with many cases simply being leveraged to get rent money out of tenants quickly,” said Shah, of Maryland Legal Aid. “I think that the court overall has become more receptive to shielding these cases, recognizing that if a case was dismissed or settled, there’s no reason to hold it against the renter.

“This attitude has shifted significantly over the past decade,” he said.

In California and Colorado, as in Maryland, an eviction lawsuit can be automatically sealed as soon as it’s been filed unless the landlord wins the case within 60 days. Indiana and Minnesota require a tenant to formally petition for sealing once a court reaches judgment.

Idaho’s new law shields dismissed eviction cases after three years. And in Massachusetts, tenants can request their case be sealed for a variety of reasons, no matter the outcome, after a period of time ranging from a few months to several years.

In Rhode Island, a tenant can only make a request once every five years.

Researchers at Eviction Lab told Stateline that state laws should still allow data access for scientists. The 2022 eviction-sealing law in Washington, D.C., for example, specifies that records can be unsealed for scholarly, educational, journalistic or governmental purposes.

“There is an important public right to know what is going on in the housing market, and this is one of our data points into the eviction crisis,” said Carl Gershenson, lab director at Eviction Lab. “There is a balance that can be achieved that is in the best interest of tenants and how these filings can be used as datapoints to understand the housing crisis.”

©2024 States Newsroom. Visit at stateline.org. Distributed by Tribune Content Agency, LLC.

Peggy Lynch, called the ‘conscience’ of St. Paul’s parks, dies at 90

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Once described as the “conscience” of St. Paul’s parks, Peggy Lynch spent nearly 30 years leading Friends of the Parks and Trails of St. Paul and Ramsey County to push for protection of green space in the city.

Founded by Lynch and others in 1985, Friends of the Parks and Trails pushed for a conservation of and access to parks at a time when “…developers had no obligation to contribute to the park system. Cities such as Saint Paul sold parkland for a dollar per parcel,” according to a 2013 congressional record brought forward by U.S. Rep. Betty McCollum in recognition of Lynch.

The year of its founding, the group initiated a study of parks in St. Paul and Ramsey County, “during a period of intense developer interest in prime park land,” according to the record. As a result of the study, park commissions were established in St. Paul and Ramsey County and an amendment of their charters was eventually approved, creating a “no net loss” of park land.

“The city cannot, by law, sell any part of any park property without replacing,” said her son Dan Lynch.

Lynch died Tuesday at the age of 90.

‘What government should be doing for you’

Born in Chicago on Dec. 30, 1933, Lynch moved to St. Paul as a young child, growing up in the Midway area. From the time she was a child, she knew all the parks in St. Paul, Dan Lynch said, where she and her two sisters grew up biking.

She attended Wilson High School and St. Catherine University, studying occupational therapy, but it was a high school class on civics that most moved her, her son Tim Lynch said. It was there she learned about how the government operates and “how it’s supposed to operate,” he said.

“And she always credited that teacher with teaching her how to get involved, how to do things and what government should be doing for you,” Tim Lynch said.

After graduating, Lynch worked as an occupational therapist, before she stopped to raise her four children full time. She eventually joined the St. Paul League of Women Voters which she credited with helping her learn about politics and the political process, said daughter Teri Miska, a process which Lynch would later navigate as an advocate.

Weekends with her children were spent outside and being active, from skiing and sledding to golfing and cycling and she played almost every sport, her children said. Despite her short stature, there are photos of her playing basketball.

A parks advocate

It would be as part of the Pig’s Eye Coalition in the early 1980s that Lynch first ventured into the protection of parks, and fought the St. Paul Port Authority’s attempt to disturb Pig’s Eye Island where native birds nested.

RELATED: For 25 years, the gentle conscience of St. Paul’s parks

Friends of the Parks and Trails was eventually established in 1985 with a $25,000 startup grant from the St. Paul Foundation. Lynch would serve as the executive director for 28 years.

Park systems are dependent on elected officials who care, but the Friends made parks part of the discussion at the political level, said Jeanne Weigum, one of the founders of the group.

Once a park is established, the assumption might be that it’s protected from development, but a constant vigilance is needed, said former St. Paul city council member Kiki Sonnen.

“Peggy knew the importance to our mental health, to our environmental health, of having trees and parkland and quiet spaces. Places to play, places to bike, places to sit and contemplate,” said Amy Gage, former Friends of the Parks and Trails of St. Paul and Ramsey County executive director.

In May 2013, the St. Paul Parks and Recreation Commission passed a resolution honoring Lynch, acknowledging her work with Friends of the Parks and Trails of St. Paul and Ramsey County and role in the planting of over 6,000 trees in St. Paul and Ramsey County parks through the group’s annual tree sale.

Staying active and involved

In addition to her work advocating for park preservation, Lynch was an avid reader and cribbage player who loved to travel and take regular visits to Como Zoo with her children and grandchildren.

Lynch also stayed active and involved in the Friends of Parks and Trails following her retirement in 2013, attending a dedication in May to Peggy’s Grove — a planting of 14 trees in Frogtown Park and Farm. Though a resident of Highland Park, it was important to Lynch to have the trees in Frogtown which has a low tree canopy, Gage said.

In May, the St. Paul park system celebrated its 175th anniversary. With 184 parks and 5,000 acres of parkland it is one of the most celebrated municipal park systems in the nation.

“So it’s an important thing that Peggy started with the parks and trails. We hope we can keep following in her footsteps,” Sonnen said.

Lynch is survived by her four children, nine grandchildren and three great-grandchildren.

A funeral will be held at 11 a.m., Tuesday, on Sept. 3, at Lumen Christi Catholic Community church in Highland Park. Visitation will be at 10 a.m.

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Jackie Payne: Undecided moderate women could be the tipping point this November

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After a wild few weeks, the top of the ticket is once again set for Democrats and Republicans. Polls show Vice President Kamala Harris and former President Donald Trump are neck and neck. Over the last several years, we’ve seen presidential elections decided by slimmer and slimmer margins, and 2024 will likely be no different. In fact, it might be even more of a nail-biter.

There’s one thing that links these historically close election results in recent years — and that’s the voting behavior of America’s moderate women and particularly moderate white women.

There are 49 million moderate white women nationwide, and they make up a large percentage of the undecided bloc in key states such as Pennsylvania, Michigan and Wisconsin. They are movable, they are without a political home, they are looking for a candidate who speaks to them and their concerns, and they are going to show up at the polls in November.

Understanding this key voting bloc is one of the reasons I founded Galvanize Action — an organization committed to listening to and learning who these women are and why they vote the way they do. We use neuroscience and human behavior studies to understand them on a deeper level, figure out the issues they care about and determine the messages they most want to hear from candidates for elected office.

Democracy relies on conversation, and we need everyone — including those in the middle — to stay engaged. Ultimately, our work supports civic engagement, even when it can be tempting to avoid the conflict of our increasingly polarized political environment.

To that end, Galvanize Action just released new research and data on what is top of mind for moderate women this election cycle and what they think about their options.

In a late July survey, 31% of moderate white women said they had not yet committed to a decision about who to vote for in the presidential election. Before President Joe Biden stepped aside, Galvanize Action took a look at how other candidates would compare to Trump. When it came to the top potential Democratic candidates, Harris performed the best — with 39% choosing Harris versus 42% choosing Trump. This result is within the margin of error, and it shows Harris is very much within striking distance of Trump among moderate white women. The research also showed they are very close in terms of candidate favorability as well, with 44% of moderate white women in Galvanize Action polling viewing Harris favorably, compared with 45% for Trump.

When asked to identify the top issue this election, an overwhelming plurality said the economy. In fact, 42% of moderate women marked the economy as their No. 1 concern. In our research over the last year, this audience has specifically expressed increased anxiety around the economy as a result of the stress of putting food on the table, managing child care, running a household and generally serving as primary caregivers for their families. In those survey results, Galvanize Action found that large majorities of women said they believe the government has a role in ensuring access to the resources and support they need to provide the best care for their children and families.

Moderate white women want to not just make ends meet, but also to thrive, so any candidate looking to win this critical voting bloc over before November would be wise to speak to these issues.

A second key issue that moderate white women are basing their voting decisions on this election will be reproductive freedom. In the wake of the Dobbs decision, which reversed decades of Supreme Court precedent for women nationwide, reproductive rights are at the forefront of women’s minds — with 75% saying this issue is important to them when casting their vote.

Moderate women want to see who will tangibly make their lives and their families’ lives better, and they want to understand who will provide certainty and stability by protecting the freedoms that many assumed were settled law until now.

Finally, what I’ve learned in my work over the years with moderate women is that they’re sick of the division. Winning candidates will be able to make arguments around the issues, of course, but they’ll also be effective in showing this group their desire for unity and steadiness in this country. Grievance-based rhetoric that pits us against each other and activates feelings of fear cannot be countered by doubling down with more hate, more fear and darker warnings of threat. They can and must be countered with hope to build that future.

Unsurprisingly, these are the key issues that a broad swath of voters care about — not just moderate women and moderate white women. Women of all races, ethnicities and backgrounds want economic stability, the freedom to make their own reproductive health care choices and the end of the harmful divisions that are tearing our country apart.

When it comes to moderate white women, though, they are still looking for their political home. The candidate who can speak to these issues they care about the most will come out victorious.

Jackie Payne is founder and executive director of Galvanize Action. She is a trustee of the Patsy Takemoto Mink Foundation and is on the board of the Women and Justice Project. She wrote this for the Chicago Tribune.

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‘Scared to death’: Nurses and residents confront rampant violence in dementia care facilities

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Jordan Rau | (TNS) KFF Health News

Dan Shively had been a bank president who built floats for July Fourth parades in Cody, Wyoming, and adored fly-fishing with his sons. Jeffrey Dowd had been an auto mechanic who ran a dog rescue and hosted a Sunday blues radio show in Santa Fe.

By the time their lives intersected at Canyon Creek Memory Care Community in Billings, Montana, both were deep in the grips of dementia and exhibiting some of the disease’s terrible traits.

Shively had been wandering lost in his neighborhood, having outbursts at home, and leaving the gas stove on. Dowd previously had been hospitalized for being confused, suicidal, and agitated, medical records filed in U.S. District Court in Billings show. When Dowd entered Canyon Creek, managers warned employees in a note later filed in court that he could be “physically/verbally abusive when frustrated.”

On Shively’s fourth day at Canyon Creek, carrying a knife and fork, he walked over to a dining room table where Dowd was sitting. Dowd told Shively to keep the knife away from his coffee, according to a witness statement filed in court. Shively, who at 5-foot-2 and 125 pounds was half Dowd’s weight and 10 inches shorter, turned to walk away, but Dowd stood up and shoved Shively so hard that when he hit the floor, his skull fractured and brain hemorrhaged, according to a lawsuit his family filed against Canyon Creek.

“The doctor said there’s not much they could do about it,” his son Casey Shively said in an interview.

Dan Shively died five days later at age 73.

Police did not charge Dowd, then 66. He stayed at Canyon Creek for nearly three more years, during which time he repeatedly clashed with residents, sometimes hitting male residents and groping female ones, according to facility records filed in the court case. His anger would flare quickly. “I’m literally scared to death of Jeff,” one nurse wrote in a filed statement describing Dowd’s dispute with another resident.

In court, Canyon Creek denied liability for Shively’s death. Its privately held corporate owner, Koelsch Communities, declined to answer questions from KFF Health News. Chase Salyers, Koelsch’s director of marketing, said in an email to KFF Health News that the company prioritizes “the health, well-being, safety, and security of our residents.”

Dowd’s relatives said in a statement via text they would not comment because they had no firsthand knowledge. “We were very pleased with the care Jeffrey received at Canyon Creek,” they added. Dowd was not named in the lawsuit and his current whereabouts could not be determined.

Violent altercations between residents in long-term care facilities are alarmingly common. Across the country, residents in nursing homes or assisted living centers have been killed by other residents who weaponized a bedrail, shoved pillow stuffing into a person’s mouth, or removed an oxygen mask.

recent study in JAMA Network Open of 14 New York assisted living homes found that, within one month, 15% of residents experienced verbal, physical, or sexual resident-on-resident aggression. Another study found nearly 8% of assisted living residents engaged in physical aggression or abuse toward residents or staff members within one month. Dementia residents are especially likely to be involved in altercations because the disease damages the parts of the brain affecting memory, language, reasoning, and social behavior.

More than 900,000 people with Alzheimer’s or other types of dementia reside in nursing homes and assisted living centers. Many of the most seriously impaired live in the roughly 5,000 facilities with locked dementia floors or wings or the 3,300 homes devoted exclusively to memory care. These places are mostly for-profit and often charge thousands of dollars extra a month, promising expertise in the disease and a safe environment.

Clashes can be spontaneous and too unpredictable to prevent. But the chance of an altercation increases when memory care homes admit and retain residents they can’t manage, according to a KFF Health News examination of inspection and court records and interviews with researchers. Homes that have too few staffers or nonexistent or perfunctory training for employees have a harder time heading off resident conflicts. Homes also may fail to properly assess incoming residents or may keep them despite demonstrated threats to others.

“As much as long-term care providers in general do their best to provide competent, high-quality care, there is a real problem with endemic violence,” said Karl Pillemer, a gerontologist at Cornell University and lead author of the JAMA study.

“There needs to be much more of an effort to single out verbal and physical aggression that occurs in long-term care,” he said, “and begin to create a model of violence-free zones in the same way we have violence-free zones in the schools.”

A Danger to Others

The first signs of Shively’s vascular dementia emerged in 2011 as confusion, but the disease accelerated in 2016, according to interviews with his wife and children and his medical records. He began referring to mountains he knew well by the wrong name and forgot how to tie flies on his fishing line. “The decline was so slow at first we thought we could manage,” his wife, Tana Shively, said in an interview before her death this year.

As the disease progressed, his outbursts became hard to handle. He took a swing at one of his sons when upset about the temperature in the house. He refused to swallow his medications and fell repeatedly.

“He would start walking the neighborhood and get lost,” Casey said. “He would turn on the gas stove but not light the stove, and the room would start filling up with gas. He would put clothing in strange places. I found socks in a punch bowl. It got to the point where we couldn’t do this anymore.”

Dowd, meanwhile, had lived in a Santa Fe nursing home and had a long history of dementia with behavioral issues, major depressive disorder with psychotic features, and hypertension, according to medical records filed in court. Dowd entered Canyon Creek in October 2018 to be closer to his brother, who lived nearby in Wyoming, according to an admission notice the facility provided to employees that was included in the court record. The notice said Dowd suffered from dementia caused by excessive and long-term alcohol use.

Two months later, Shively moved in.

Canyon Creek Memory Care Community in Billings, Montana, where Dan Shively died, is licensed as a Level C assisted living facility. Level C facilities are permitted to house people with cognitive impairments so severe that they cannot express their needs or make basic care decisions. (Jessica Plance for KFF Health News/TNS)

Montana licenses Canyon Creek, which has 67 beds, as a Level C assisted living facility, which permits it to house people with cognitive impairments so severe that they cannot express their needs or make basic care decisions. Montana law says these facilities cannot admit or retain a resident who is “a danger to self or others.”

In the lawsuit, Shively’s family argued that, given that law, Canyon Creek never should have accepted or kept Dowd. The Shively family’s lawyer, Torger Oaas, noted in court papers that Canyon Creek’s intake assessment form for Dowd categorized his behavior as “physically and/or verbally abusive/aggressive 1x per month.” Oaas also wrote in court papers that in Dowd’s first weeks at Canyon Creek, he mocked and threatened to hit other residents and threw someone’s silverware to the ground during dinner.

In its defense filings in the lawsuit, Canyon Creek said the Montana statute was too broad to be the basis of a negligence claim and argued that all memory care residents are unpredictable. And while Dowd had yelled and cursed at other residents at Canyon Creek, he hadn’t had physical confrontations — or any conflicts with Shively, Canyon Creek said. “The accident was not reasonably foreseeable,” Canyon Creek argued.

In the days after Shively’s fall, nurses noted that Dowd was “more anxious, angry toward others.” Dowd yelled at a nurse to get off the phone and “do your job,” a nurse wrote in a logbook entry filed in court.

“He got into my face,” the nurse wrote. “It looked like he was going to hit me — he had his hand/fist raised.”

‘As Bad as I’ve Ever Seen It’

People with dementia will lash out because they no longer have social inhibitions or because it’s the only way they can express pain, discomfort, fear, disagreement, or anxiety. Some common triggers — overstimulation from loud noises, a frenzied atmosphere, unfamiliar faces — are hallmarks of dementia care institutions.

“We can’t expect someone who is constantly and unfailingly disoriented to adapt to our environment anymore,” said Tracy Wharton, a licensed clinical social worker and dementia researcher in Florida. “We have to adapt to them.”

Eilon Caspi, a University of Connecticut researcher, analyzed 105 fatal incidents involving dementia residents and found 44% were fatal falls in which one resident pushed another. “Some people are aggressive, and some are violent,” Caspi said, “but if you look closely, the vast majority are doing their best while living with a serious brain disease.”

Holly Harmon, a senior vice president at the American Health Care Association/National Center for Assisted Living, an industry trade group, said in a written statement that conflicts cannot always be averted despite facility operators’ best efforts. “If they do occur,” she said, “providers respond promptly with interventions to protect the residents and staff and prevent future occurrences.”

But Richard Mollot, executive director of the Long Term Care Community Coalition, a resident advocacy group, said many operators of assisted living centers, including memory care units, are driven by the bottom line. “The issue that we see quite often is that assisted living retains people they should not,” Mollot said. “They don’t have the staffing or the competency or the structure to provide safe care.” Conversely, he said, when facilities have enough rooms filled with paying customers, they are more likely to evict residents who require too much attention.

“They will kick them out if they’re too cumbersome,” Mollot said.

Teepa Snow, an occupational therapist who founded Positive Approach to Care, a company that trains dementia caregivers, noted that the space inside many facilities, with double rooms, tight common areas, and restricted outdoor access, can fuel conflicts. She said the pandemic degraded conditions in long-term care, as dementia residents with limited social skills atrophied in isolation in their rooms and staffing grew even sparser.

“It’s as bad as I’ve ever seen it,” she said.

‘Very Common Fits of Rage’

The following account of Dowd’s time at Canyon Creek is based on 44 pages of nurse’s notes, witness statements, and internal resident-on-resident altercation reports; all were contained in the facility’s records and filed as exhibits in the court case. After Shively’s death in December 2018, Dowd was given new prescriptions, although the court record is unclear if the change was because of Shively’s death. Still, the records show, Canyon Creek was unable to head off recurring altercations involving Dowd.

Some were verbal threats. Once, Dowd yelled at residents in the living room to shut up, called them “retards” and told them they should all die, a caregiver wrote in a witness statement. He grabbed one resident’s face and threatened to kill him, according to a nurse’s note. Another time, Dowd went up to a resident sitting on a sofa and grabbed his walker. Dowd shook it and told him to shut up. According to a witness statement, as a nurse took the resident to the bathroom, Dowd muttered under his breath: “Stuff his head in the toilet.”

Other conflicts were physical. Dowd shoved a resident “down on his back so hard his head bounced off the floor,” a nurse recorded in a note. In a different incident reported by a nurse, Dowd pushed a resident who had been agitated and cursing into a chair. On separate occasions, Dowd hit two residents on the head, once causing bleeding, according to two resident altercation reports.

The notes detail that Dowd was not always the initiator. Once, Dowd’s roommate scratched and punched him after Dowd told him to use the toilet rather than pee on the floor, resulting in a fight. Caregivers separated the two. Another day, a resident named Bill wandered into Dowd’s room and pulled Dowd’s hair and beard. Dowd told the nurses he “felt unsafe and VERY angry,” a nurse’s note said. The nurse led Bill out of Dowd’s room, but Dowd followed, yelling at Bill that he was “a fat bastard” and saying he was going to make Bill’s wife a widow.

“Jeff kept making a closed fist as tho he was going to hit Bill,” the nurse wrote in a witness statement. “I was legit scared because there was nothing I could do to defuse the situation. I’m literally scared to death of Jeff. I’m scared to approach him and talk to him when he gets into these very common fits of rage.”

Dowd ultimately went back to his room and a worker locked his door so no other resident would go in.

The records describe how Canyon Creek caregivers intervened after altercations began, often separating the fighting residents and updating Dowd’s brother on the clashes. Nurses would remove Dowd or the other resident from a room and discourage such acts. “Tried to explain it was inappropriate to hurt others,” one nurse wrote after one incident.

Salyers, the company marketing director, said in his email that the workers at Canyon Creek and other Koelsch facilities are “highly qualified” and “extensively trained.” He said the company’s memory care communities are “distinctively designed and staffed” for people with Alzheimer’s and other forms of dementia.

‘It’s Nice To Have a Girlfriend’

The nursing notes and statements in the court file suggest that incidents were frequent enough that nurses commented on Dowd’s occasional serenity. “No agitated or aggressive behaviors this shift,” one note said. Another nurse note said Dowd “continues to isolate at meals, sitting at a table by himself.” While Dowd enjoyed reading books and doing puzzles, he was overheard saying he was depressed and was “wondering if he wouldn’t be better off if he wasn’t around anymore.”

Nurses noted Dowd repeatedly exhibited sexual behavior that was either inappropriate — making “crude oral gestures while looking at younger females” — or ambiguous, such as placing his hand on a resident’s shoulder and commenting, “It’s nice to have a girlfriend.” Someone saw Dowd “grabbing on multiple residents[‘] private areas,” a witness statement said. When nurses caught the behavior, they separated those involved and rebuked Dowd. A staff member wrote in a statement that Dowd was inappropriate throughout her shift, making sexual jokes and “trying to grab me.”

According to nursing notes, in summer 2021, Dowd told one female resident he wanted to see her genitals and later touched her breast. In August, a caregiver walked into Dowd’s room and found him touching the same resident under her shirt and pants. The caregiver told Dowd to “stop it and not ever do that again” and brought the woman out to meet her family, who had come to visit her.

After that incident, Canyon Creek sent Dowd to the emergency room at Montana State Hospital, a public psychiatric facility, according to a nurse administrator’s testimony in a deposition filed in court. The nurse testified Dowd was no longer at Canyon Creek. That is the last mention of Dowd’s whereabouts in the public record. A spokesperson for the Montana Department of Public Health and Human Services, which oversees the hospital, would not confirm whether he was a patient.

At a pretrial hearing, the judge excluded discussion about Dowd’s altercations after Shively’s death. In a court filing, Shively’s lawyer asked permission to share evidence with the jury that Canyon Creek gave its executive director a bonus any month when 90% or more of the beds were filled so he could argue Canyon Creek had a financial motivation to admit Dowd. But the judge also barred that information from the trial, which Canyon Creek said in a court filing was irrelevant.

The Shively case went to trial in 2022 before a federal civil jury in Billings. Despite the exclusions, the jury decided Canyon Creek’s negligence caused Shively’s death. It awarded the family $310,000.

“For us, the money wasn’t a huge factor,” said Spencer Shively, another of Dan Shively’s sons, who called the damages so modest as to be a victory for Canyon Creek or its insurer. “At least they were negligent per se. But I don’t know it really changed anything. For me, I got some closure. I feel like these facilities are just continuing to do the same things they’re going to do because there hasn’t been systemic change.”

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