By ADAM GELLER and JALAL BWAITEL Associated Press

JENIN, West Bank (AP) — In the web of battered, sun-baked streets winding up the hillside, bloodshed is as unrelenting as the heat. So it is not hard to see why, when raid sirens and gunfire erupted yet again on a morning in late May, 15-year-old Mahmoud Hamadneh turned his bike down an alley that held out the promise of refuge.

The narrow lane, a few hundred yards from his school, looks like an urban oasis, shaded by olive branches that reach across walls on either side. On a recent afternoon the cooing of doves and whine of cicadas amplified its stillness. Only the faded stain of Mahmoud’s blood in the pavement and a stone, hand-lettered with his name, betrayed the illusion.

“He didn’t do anything. He didn’t make a single mistake,” says Amjad Hamadneh, whose son, a buzz-cut devotee of computer games, was one of two teens killed that morning in the opening minutes of a raid by Israeli forces.

“If he’d been a freedom fighter or was carrying a weapon, I would not be so emotional,” says his father, an unemployed construction worker. “But he was taken just as easily as water going down your throat. He only had his books and a pencil case.”

Jenin’s refugee camp has long been notorious as a hotbed of Palestinian militancy, raided repeatedly by Israeli forces who have occupied the West Bank since seizing control in their 1967 war with neighboring Arab states. During the two-day raid that began the morning of May 21, Israeli troops traded fire with Palestinian gunmen. Combatant groups said eight of the 12 Palestinians killed were their fighters.

But the casualties that day, and many others in recent months, went beyond armed men engaged in the region’s seemingly endless conflict. As the world’s attention focuses on the far more deadly war in Gaza less than 80 miles away, scores of Palestinian teens have been killed, shot and arrested in the West Bank, where the Israeli military has waged a months-long crackdown.

More than 150 teens and children 17 or younger have been killed in the embattled territory since Hamas’ brutal attack on communities in southern Israel set off the war last October. Most died in nearly daily raids by the Israeli army that Amnesty International says have used disproportionate and unlawful force. Hamas has been designated as a terrorist organization by the United States, Canada and the European Union.

Ahmed Hamadneh, 15, sits on his bed in the bedroom he shared with his twin brother Mahmoud, in Jenin, West Bank, Wednesday, June 5, 2024. Witnesses said Mahmoud was killed by an Israeli sniper on his way home from school. (AP Photo/Bram Janssen)

Youths represent almost a quarter of the nearly 700 Palestinians slain in the West Bank since the war began, the most since the violent uprising known as the Second Intifada in the early 2000s. More than 20 Israeli civilians and soldiers have been killed in the territory since October.

At the same time, Israel, which has long jailed Palestinians from the West Bank without charge, has extended that practice to many more teens. After October, food deprivation, overcrowding of cells and other mistreatment escalated sharply, the recently released and advocates say.

It is clear from statements by the Israeli military, insurgents and families in the West Bank that a number of the Palestinian teens killed in recent months were members of fighting groups.

Many others were killed during protests or when they or someone nearby threw rocks or home-made explosives at military vehicles. Still others appear to have been random targets. Taken together, the killings raise troubling questions about the devaluation of young lives in pursuit of security and autonomy.

Grief over those deaths has been shadowed by trepidation. Israeli raids won’t eliminate militant groups, survivors say. Instead, some fear, the pain of losing so many youths risks the opposite – pulling siblings, friends and classmates left behind into the region’s vortex of vengeance.

An intense crackdown

After Hamas killed 1,200 people in Israel last October and took 250 others hostage, long-smoldering tensions exploded.

Israel responded with a sweeping military campaign in Gaza that Palestinian authorities say has killed more than 40,000 people. That has fueled anger and insurgency in the West Bank, where Israeli forces police about 3 million Palestinians while assigned to protect 500,000 Jewish settlers.

The embattled territory was already seeing deadly clashes before the war began. But Israel’s military has significantly stepped up raids in the months since, characterized by Prime Minister Benjamin Netanyahu as part of the larger battle in Gaza and along the border with Lebanon to permanently disable fighting groups that have long threatened his country’s security.

“I can assure you one thing: What has been is not what will be,” he told commanders during a June meeting in the West Bank. “We will change this reality.”

A military spokesman said the Israeli army makes great efforts to avoid harming civilians during raids and “does not target civilians, period.” He said human rights groups focus on a few outlier cases.

Military operations in the West Bank are fraught because forces are pursuing combatants, many in their teens, who often hide among the civilian population, said the spokesman, Lt. Col. Nadav Shoshani.

“In many cases many of them are 15, 16 years old who are not wearing uniforms and might surprise you with a gun, with a knife,” he said.

But critics say the crackdown is shaped by retribution, not only military strategy.

“The pressure is similar to post-Second Intifada, but there’s something different. And that something different is Oct. 7th,” says Nadav Weiman, a former Israeli army sniper who leads Breaking the Silence, an anti-occupation veterans’ group that gathers testimony from soldiers assigned to the West Bank and Gaza.

Throughout the military ranks “there is a feeling of revenge,” he says. Many soldiers view Palestinians “as an entity. They are not individuals. So you unleash your anger everywhere.”

The crackdown extends to the military’s treatment of jailed teens, says Ayed Abu Eqtaish of Defense for Children International-Palestine, an advocacy group. Israeli authorities have declared it a terrorist organization, alleging ties to a Palestinian nationalist faction.

With the military holding more teens without charge in grim conditions, while restricting communication, families are increasingly uncertain of their wellbeing, Eqtaish says.

“After Oct. 7,” he says, “everything deteriorated.”

War in an instant

Even before Israel launched a major military operation in the West Bank in late August, its troops had raided Jenin dozens of times since the war began.

Yet throughout the city’s urbanized refugee camp, where concrete homes wedge against one another on streets ripped up by military bulldozers, there are many indicators that fighters remain entrenched.

Signs at the perimeter of the camp, opened in 1953 to house Palestinians who fled or were driven from what is now Israel in the war following its establishment, mark the territory of the Jenin Brigades, an umbrella organization of militant groups.

A woman carrying her child passes a banner with a picture of Issa Jallad, 17, who was killed by Israeli forces during a raid two days earlier in Jenin, West Bank, Saturday, June 8, 2024. (AP Photo/Bram Janssen)

Guards stop cars they don’t recognize, especially those with Israeli plates. Posters of smiling young men armed with assault rifles — tributes to fighters killed in clashes — decorate walls and utility poles.

For years, Amjad Hamadneh and wife Kholoud planned for the day they would take their children away from all this. In the meantime, their home in the uppermost reaches of the camp – with a grandfather clock presiding over the living room and bedrooms filled with children’s toys and son Mahmoud’s beloved computer — kept them on the fringes of conflict.

Most days Amjad, 46, left home around 3:30 a.m. to reach a construction job in northern Israel. That income was lost when Israel suspended work permits for Palestinians last October. By then, though, he’d begun building a home on a plot near the city of Nablus.

The couple envisioned a place that would last for decades, with apartments for their twin sons and daughter when they eventually married. To help pay for it, they moved the boys from a private academy to the public Al Karamah school at the base of the hill.

“All of my work, all of my life was for them,” Amjad says.

On the morning of May 21, a Tuesday, the Hamadneh brothers rushed off to make a scheduled final exam. Down the hillside, Osama Hajir, a former classmate who had dropped out of school to work, left home on his motorcycle to begin a day of deliveries. It was just after 7:30 a.m.

In Jenin, though, any hour can see the camp morph into a war zone.

It might start like it did one recent afternoon, when a guard outside the camp’s Ottoman Era train depot mentioned that unmarked military vehicles had been spotted on the outskirts.

A minute or two later sirens began screaming, warning that special forces were already in the camp. Shopkeepers yanked down their gates. Fleeing residents drove against one-way traffic. Many were still seeking shelter when the sound of gunfire sliced through the summer air.

When the sirens erupted that morning in May, Amjad Hamadneh says, he called Mahmoud on his cellphone and was relieved to hear that the brothers had reached their school, behind walls painted with student murals.

Then son Ahmed called back to say that the principal had dismissed classes. As students poured into the street, the brothers were separated in the chaos.

Rushing for their electric bikes, classmate Karam Miazneh saw Mahmoud ahead of him. Both were still within a few hundred yards of the school when witnesses say a sniper in an upper floor window of a recently completed apartment building began firing at people and cars below.

Karam veered into an alley, raising a textbook overhead to show he was a student, as four bullets ripped past him. Then a fifth exploded into his shoulder and he dropped to the ground.

At the mouth of the next block, four bullets hit Mahmoud as he raced toward the alley walls, before another pierced his skull. He was the third student from his school killed in a raid since the war began.

A few blocks away, his former classmate, Osama, lay fatally wounded on the pavement. The dead that morning also included a teacher from the primary school next to Mahmoud’s and a doctor from the hospital down the street.

“Now when I hear the sound of sirens I go to my room and stay there,” says Karam, showing the shrapnel and bone fragments doctors removed from his shoulder. “I’m still in fear that they will come to shoot me and kill me.”

The Israeli army said in a statement to the AP that it has stepped up raids since Oct. 7 to apprehend fighters suspected of carrying out attacks in the West Bank and that “the absolute majority of those killed during this period were armed or involved in terrorist activities at the time of the incident.”

Immediately after the May raid, a spokesman for the army said it had carried out the operation with Israeli border police and the country’s internal security agency, destroying an explosive device laboratory and other structures used by fighters. But police recently declined to comment, and three weeks after the AP asked the military to answer questions about the May raid, an army spokesman said he was unable to comment until he could confer with police.

A view of Jenin refugee camp is seen from the Hamadneh family’s house in the West Bank, Wednesday, June 5, 2024. Their 15-year-old son Mahmoud was killed by an Israeli sniper on his way home from school. (AP Photo/Bram Janssen)

When Amjad Hamadneh heard his son had been wounded, he sped through Jenin’s twisting streets, drawing gunfire as he neared the hospital. But Mahmoud was already gone. The grief was so intense, his father says, that he couldn’t bear to remain in the building.

“God has given and God has taken away,” he told his wife as he ushered her away.

Nearby, Osama’s father, Muhamad, broke down as he leaned over his son’s body. Months earlier he’d snapped a photo of the smiling teen beside graffiti touting Jenin as “the factory of men,” tirelessly cranking out fighters in the resistance against Israel. Now, he pressed that same, still-smooth face between his hands.

“Oh, my son. Oh, my son,” he sobbed. “My beautiful son.”

Punishing conditions

In a village a half-hour’s drive from Jenin, Qasam Masarweh recounts an odyssey that began months before the war. On that night, he lost his right hand to an Israeli stun grenade. But in the weeks after Oct. 7, the soft-spoken teen says, his encounter with the military turned even more punishing.

“Before Oct. 7 there were six of us in the cell. Afterwards, there were 12,” says Masarweh, who was held for months without charge in Israel’s Megiddo Prison. “There were beatings. There was no food. Our clothes were taken from us. There were so many ways of humiliation.”

Since its war with Hamas began, Israel has more than doubled the number of Palestinians jailed without charge, known as administrative detention. The vast majority are men.

But the number of teens in administrative detention has also increased sharply. Of more than 200 Palestinian youths 17 or younger in military prisons in June, 75 were in administrative detention, the most since watchdog groups began collecting figures. Last year at the same time, 18 youths were being held without charge.

Like their adult counterparts, teens released recently report severe mistreatment following the October attack.

“The big change is definitely in detention conditions. The gloves have really come off,” said Gerard Horton, co-founder of Military Court Watch, which gathers testimony from Palestinian prisoners.

“We never used to document that much violence in relation to children. There was some, but it wasn’t commonplace,” he says.

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Israeli officials have acknowledged toughening treatment of Palestinian prisoners since October, while still abiding by international law. A spokesperson for far-right National Security Minister Itamar Ben-Gvir, whose ministry oversees prisons, said that policy, intended to deter terrorism, does not provide any special conditions for prisoners 17 and under.

“They are terrorists just like any other terrorists, there’s no difference,” said the spokesman, Yedidya Grossman.

Masarweh, who turned 18 late last year, says his odyssey began in June 2023, the night before his last high school exam. As he walked home from meeting friends, military vehicles entered his village of Rumannah, firing an object that landed at his feet. Assuming it contained tear gas, he reached down to throw it away.

When the grenade exploded, it blew off most of his right hand. Discharged after nine days in a Jenin hospital, he stopped to visit an aunt in the refugee camp. When a raid began, soldiers stormed the house, beating the teen before taking him into custody.

Masarweh, who says he hoped to become a veterinarian before losing his hand, was ordered held for four months without charge. After Oct. 7, treatment turned even harsher. Authorities immediately reduced food and took away blankets and soap. They packed his cell with prisoners, all 17 or younger, requiring half to sleep on the floor.

A 17-year-old arrested in a raid on the Qalquilya refugee camp told Horton’s group that after Oct. 7 guards confiscated all personal belongings from prisoners, denying them time outside or showers.

Another said guards removed window panels, making cells uncomfortably chilly for prisoners left only with what they’d been wearing at the time of their arrest.

The mistreatment, Masarweh says, continued until late November when guards cuffed his remaining hand and took him from the cell for questioning. After telling an investigator he did not know why he had been arrested, he was transferred to another prison without explanation.

Finally, after midnight, Red Cross officials entered to tell him he would be released in a deal trading Palestinian prisoners for Israeli hostages.

Back at home, Masarweh says he still worries about the new arrivals that more seasoned prisoners called “cubs,” who he left behind. With the stump at the base of his arm wrapped in gauze, he is uncertain about how he will earn a living.

“It’s already hard enough to take care of yourself with two hands,” he says. “Imagine doing it with one.”

Boys of war

On the June afternoon that 17-year-old Issa Jallad was killed, video from a neighbor’s security camera shows, he was on a friend’s motorbike with an Israeli armored vehicle in close pursuit.

Was the teen – declared a holy warrior on a poster outside his family’s Jenin home showing him cradling an assault rifle – armed that day? Exactly what happened in the moments before he was shot?

The grainy tape, reviewed by The Associated Press days after the June 6 raid, and others from nearby cameras, raise but do not fully answer difficult questions about where he fit in a conflict with no clear boundaries.

“We were going to have one celebration and now we will have two,” says his sister, Rania, 24, whose marriage had long been planned for three days after the raid. “My wedding and the martyrdom of my brother.”

It’s clear that a number of Palestinian youths killed in recent months belonged to fighter groups. Many others died in countless scenarios where lines between civilian and combatant are blurred. Some threw rocks or home-made explosives at military vehicles. Others served as lookouts. Some hung near fighters, aspiring to one day join their ranks.

“All of this generation, not only my son, if you ask them what they want to be, they will say ‘I want to be a militant and defend my country’,” says Mawaheb Morei, the mother of a 15-year-old killed in an October drone attack. The family says he was hanging out in a cemetery where several militants were present.

Two years before her son was killed, Morei says, she confiscated and dismantled a plastic rifle he used to play fighter. But that did nothing to dissuade him.

The Israeli army, responding to questions from the AP about the killing of Jallad in the June raid, said that its soldiers had spotted two combatants handling a powerful explosive device. When the pair tried to flee, troops opened fire and “neutralized them.” It said the circumstances of the incident are under review.

But an Israeli human rights group, B’Tselem, says its review of multiple security camera videos showed Jallad and his friend were well-removed from where troops and fighters clashed, and that the pair posed no threat.

Jallad’s brother, Mousa, says the teen had gone out to move a car so it wouldn’t be hit by a military vehicle. His sister said the family is proud of him and that when she has children they will carry on the resistance.

“We all expected to be in this situation,” Mousa Jallad said as neighbors came to pay condolences. “I knew this could happen. It could happen to any of us.”

Burying the young

The old cemetery, with a water dispenser under shade trees for weary mourners, had run out of space. So last year residents cleared a lot across the road from an elementary school, turning it into a graveyard for Jenin’s most recent casualties.

It is filling fast.

A row back from where the Hamadnehs buried their son in May rests a 14-year-old classmate who died in a November raid. Two graves over, a stone plastered with the photo of a smiling boy in a bowtie memorializes an 8-year-old killed days later while accompanying youths who threw rocks at military vehicles.

Just beyond, banners picturing dead men and boys, many holding assault rifles, line a wall. One honors a 17-year-old fighter. Another mourns 15-year-old Eid Morei, who told his mother he wanted to become one.

Since Mahmoud Hamadneh was killed, his siblings ask frequently to visit his grave. His younger sister now sleeps in his bed so her surviving brother, Ahmed, will not be in the room alone. But there is no filling the emptiness of Mahmoud’s absence.

“I feel like I cannot breathe. We used to do everything together,” Ahmed says. His father listens closely, despairing later that such grief could drive the teen into militancy. If the risk is so clear to a Palestinian father, he says, why don’t Israeli soldiers see it?

“They think that if they kill us that people will be afraid and not do anything,” he says. “But when the Israelis kill someone, 10 fighters will be created in his place.”

Associated Press reporters Josef Federman and Melanie Lidman in Jerusalem and Thalia Beaty in New York contributed to this story.

By ALI SWENSON and LINLEY SANDERS Associated Press

WASHINGTON (AP) — Jim Duggan uses ChatGPT almost daily to draft marketing emails for his carbon removal credit business in Huntsville, Alabama. But he’d never trust an artificial intelligence chatbot with any questions about the upcoming presidential election.

“I just don’t think AI produces truth,” the 68-year-old political conservative said in an interview. “Grammar and words, that’s something that’s concrete. Political thought, judgment, opinions aren’t.”

Duggan is part of the majority of Americans who do not trust artificial intelligence-powered chatbots or search results to give them accurate answers, according to a survey from The Associated Press-NORC Center for Public Affairs Research and USAFacts. About two-thirds of U.S. adults say they are not very or not at all confident that these tools provide reliable and factual information, the poll shows.

The findings reveal that even as Americans have started using generative AI-fueled chatbots and search engines in their personal and work lives, most have remained skeptical of these rapidly advancing technologies. That’s particularly true when it comes to information about high-stakes events such as elections.

Earlier this year, a gathering of election officials and AI researchers found that AI tools did poorly when asked relatively basic questions, such as where to find the nearest polling place. Last month, several secretaries of state warned that the AI chatbot developed for the social media platform X was spreading bogus election information, prompting X to tweak the tool so it would first direct users to a federal government website for reliable information.

Large AI models that can generate text, images, videos or audio clips at the click of a button are poorly understood and minimally regulated. Their ability to predict the most plausible next word in a sentence based on vast pools of data allows them to provide sophisticated responses on almost any topic — but it also makes them vulnerable to errors.

Americans are split on whether they think the use of AI will make it more difficult to find accurate information about the 2024 election. About 4 in 10 Americans say the use of AI will make it “much more difficult” or “somewhat more difficult” to find factual information, while another 4 in 10 aren’t sure — saying it won’t make it easier or more challenging, according to the poll. A distinct minority, 16%, say AI will make it easier to find accurate information about the election.

Griffin Ryan, a 21-year-old college student at Tulane University in New Orleans, said he doesn’t know anyone on his campus who uses AI chatbots to find information about candidates or voting. He doesn’t use them either, since he’s noticed that it’s possible to “basically just bully AI tools into giving you the answers that you want.”

The Democrat from Texas said he gets most of his news from mainstream outlets such as CNN, the BBC, NPR, The New York Times and The Wall Street Journal. When it comes to misinformation in the upcoming election, he’s more worried that AI-generated deepfakes and AI-fueled bot accounts on social media will sway voter opinions.

“I’ve seen videos of people doing AI deepfakes of politicians and stuff, and these have all been obvious jokes,” Ryan said. “But it does worry me when I see those that maybe someone’s going to make something serious and actually disseminate it.”

A relatively small portion of Americans — 8% — think results produced by AI chatbots such as OpenAI’s ChatGPT or Anthropic’s Claude are always or often based on factual information, according to the poll. They have a similar level of trust in AI-assisted search engines such as Bing or Google, with 12% believing their results are always or often based on facts.

There already have been attempts to influence U.S. voter opinions through AI deepfakes, including AI-generated robocalls that imitated President Joe Biden’s voice to convince voters in New Hampshire’s January primary to stay home from the polls.

More commonly, AI tools have been used to create fake images of prominent candidates that aim to reinforce particular negative narratives — from Vice President Kamala Harris in a communist uniform to former President Donald Trump in handcuffs.

Ryan, the Tulane student, said his family is fairly media literate, but he has some older relatives who heeded false information about COVID-19 vaccines on Facebook during the pandemic. He said that makes him concerned that they might be susceptible to false or misleading information during the election cycle.

Bevellie Harris, a 71-year-old Democrat from Bakersfield, California, said she prefers getting election information from official government sources, such as the voter pamphlet she receives in the mail ahead of every election.

“I believe it to be more informative,” she said, adding that she also likes to look up candidate ads to hear their positions in their own words.

The poll of 1,019 adults was conducted July 29-Aug. 8, 2024, using a sample drawn from NORC’s probability-based AmeriSpeak Panel, which is designed to be representative of the U.S. population. The margin of sampling error for all respondents is plus or minus 4.0 percentage points.

Swenson reported from New York.

The Associated Press receives support from several private foundations to enhance its explanatory coverage of elections and democracy. See more about AP’s democracy initiative here. The AP is solely responsible for all content.

Karen Kaplan | (TNS) Los Angeles Times

These days, there’s no surer way to start a fight than to talk politics with someone who disagrees with you. And with election day drawing near, political conversations are increasingly difficult to avoid.

You could muddle your way through the next two months and hope for the best. Or you could take Tania Israel‘s advice and embrace the opportunity to help bridge America’s political divide.

Israel, a professor in the Department of Counseling, Clinical and School Psychology at UC Santa Barbara, has been facilitating difficult conversations since the 1990s, when she brought together people on opposite sides of the abortion debate.

“It was a transformational experience for me,” Israel recalled. “It didn’t change anything about how I felt about reproductive rights, but it changed so much about how I felt about people who disagreed with me.”

In the aftermath of the 2016 presidential election, she stepped up her efforts to connect with people outside her bubble and wrote a book to guide others willing to do the same. “Facing the Fracture: How to Navigate the Challenges of Living in a Divided Nation,” inspires readers to listen to their fellow Americans rather than debate them.

Israel spoke to The Times about how individual conversations can help the country heal. The conversation has been lightly edited for length and clarity.

Why does it seem like there’s more political conflict than there used to be?

People are struggling not just with arguments with their uncle, but arguments with their phone, with the news, and in their own heads. All of that makes us very emotionally activated, which is part of the reason stress-related political conflict is on the rise and keeps going up.

It’s not healthy for us, it’s also not healthy for our relationships, and it’s not healthy for our democracy.

Is it good to try to bridge the divide, or is it better for your mental health to steer clear?

I think what’s best for people is to build the capacity to be able to do both — to be able to have those conversations, and also to be able to know when it’s best not to.

What motivates people to engage with someone from the other side?

Some people say, “I want to maintain a relationship with somebody in my life and we’re having trouble doing that because of political conflict.”

Some people say they want to persuade or convince someone else.

Some people say they want to find common ground or heal the divide.

And then some people say, “I simply cannot fathom how people can think or act or vote like they do,” and they’re looking for some insight.

Are we so used to being on our phones and that makes it hard to deal with people in real life?

It’s much easier to have stereotypes of people when we’re engaging with them only as social media accounts. It distorts our understanding of who other people are.

Are stereotypes the only problem?

As humans, we have these cognitive biases where we see ourselves as being very rational, basing our ideas on solid information. But we see people on the other side as being irrational, illogical, and being brainwashed by misinformation. Both sides are seeing things this way.

My favorite cognitive bias is called motive attribution asymmetry, where we see ourselves as being motivated by protective, caring motives, and we see the other side as being driven by selfishness and by hostility.

How can we correct our cognitive biases?

Recognizing them is probably the most important thing.

We can recognize the other side’s biases. If we just recognize that we are susceptible to all of those same things, that can help us to have that curiosity to correct them.

If you find yourself in the middle of a polarizing argument, how can you turn things around?

The best thing we can do if we’re trying to find common ground, persuade somebody, or gain insight is to try to understand them better.

The way we do that is we listen. We encourage people to elaborate. We manage our own emotions. And when we do share with people, we share stories instead of statistics and slogans.

That’s not what people think they’re supposed to be doing. They think they’re supposed to be having a debate, where they’re bringing in all the information and the stats and the rationale.

Why are stories better than statistics?

When we’re using stats and arguments, we’re drawing those from our trusted sources, which are very often not the same as the trusted sources of the person that we’re talking to.

Confirmation bias causes us to accept information that supports what we already believe to be true, and ignore or dismiss information that conflicts with our beliefs. So when we’re telling people things that are in conflict with what they believe, they are more likely to dismiss what we’re saying — and frankly, to dismiss us as a trusted source.

When we embed information in stories, people remember it better and they accept it more. It’s also how humans relate to each other. Not only is it more effective, it’s a more interesting conversation.

Scientists will say an anecdote is not data. But you’re saying an anecdote is better than data.

Right. We can have all of the information, but when we’ve got another human being involved, it turns out that just telling them all the information doesn’t help.

If we believe in science, we also need to believe in the science that says that’s not the way you get someone to change their behavior.

Why would someone who doesn’t trust your facts trust your story?

Stories feel more true. And you can’t argue with stories, you know? “Here’s my story of my life.” You can’t argue with my story of my life. Also, if there’s some emotion in the story, people connect with that.

We often put our ideas out there to say, “Here are my ideas. This is why you should believe it.” Or to say, “Here are my ideas. This is why this justifies what I think or do.” We very rarely put our ideas out there to say, “Here are my ideas. Here are the limits of my understanding of this. What am I missing?”

That is a completely disarming approach because it brings intellectual humility into it. We can have very strong beliefs but still have curiosity about and respect for views that might be different from our own. That’s going to help to broaden our understanding.

It seems like you’d have to be in the right mindset to want to talk with someone you’re used to disagreeing with, no?

We have to work up the capacity to do this. There are habits we need to form and habits we need to reform. All of that training is going to help us be able to face political division, as well as other challenges in our lives.

What’s involved with that training?

The first step is to reduce polarizing input. We can consume news more wisely, use social media more intentionally and correct our cognitive biases. That’s going to help us be in a space of equilibrium.

Next is building our individual capacity through emotional resilience. That’s being able to face a person or a lawn sign and not completely melt down.

Intellectual humility helps us broaden our minds, and you’re absolutely right that you have to want to do that. It’s about having the curiosity to recognize that you might not have the full story and that there’s something more you can learn.

And then there’s compassion. You’ve got to take all these steps before you can even get to building empathy and compassion.

Once you’ve done all of that, now you’re ready to strengthen connections.

How?

If you want to engage across the divide, you want to do so effectively — listening to others, telling stories, all of that.

It’s also engaging with our communities and our country. Civic engagement is a really important activity. Do something meaningful to support the causes that you care about. Volunteering not only benefits us as society, it also benefits our mental health.

Posting something on social media is not a very effective form of advocacy. Turning away from our screens and engaging with other three-dimensional human beings is probably the best thing we can do for any of these issues.

There’s also this thing most people have never heard of, which is the bridging movement.

What’s that?

There are over 500 organizations that are working on bridging divides and strengthening our democracy. If people join that movement, it’s great. But just knowing that that’s happening can make people more optimistic about their fellow Americans, and about the future of our country.

___

©2024 Los Angeles Times. Visit at latimes.com. Distributed by Tribune Content Agency, LLC.