The Sonder hotel chain — which operates extended-stay hotels in downtown St. Paul, multiple locations in Minneapolis and at least 38 additional cities globally from Nashville to Rome — abruptly shut down Monday night following a licensing dispute with parent company Marriott Bonvoy.
Marriott International issued a statement Sunday indicating that its licensing agreement with Sonder Holdings “is no longer in effect due to Sonder’s default. As a result, Sonder is no longer affiliated with Marriott Bonvoy, and Sonder properties are not available for new bookings on Marriott’s channels.”
In downtown St. Paul, Sonder’s The Fitz apartments at 77 9th St. E. carried a printed sign on Nov. 11, 2025 that read: “The Sonder Property is now closed. All operations have ceased as of November 10, 2025. If you have an active reservation for this property, please contact Marriott Customer Care…”
Some guests were given a single night, or even as little as 15 minutes, to vacate at locations throughout the world, according to CNN and other reports.
In downtown St. Paul, Sonder’s The Fitz apartments are located at 77 E. Ninth St., adjacent to Minnesota Public Radio. Previously home to the Naomi Family Residences for women and children, the Union Gospel Mission sold the eight-story building in 2022. On Tuesday, the front door carried a sign that read: “The Sonder Property is now closed. All operations have ceased as of November 10, 2025. If you have an active reservation for this property, please contact Marriott Customer Care.”
A statement on the Marriott Bonvoy website encouraged guests “to take advantage of other available properties within our portfolio.” Guests with upcoming prepaid reservations were asked to initiate refunds through their credit card-issuing bank and contact customer care to switch reservations to other Marriott Bonvoy properties.
Hotel Investment Today reported that the apartment-style rental company, which was once hailed as a competitor to Airbnb and operated more than 7,700 rooms in 142 Marriott Bonvoy properties, plans to file for Chapter 7 bankruptcy protection.
Valued at more than $1 billion in 2019, Sonder went public in 2022 but struggled to become profitable. In 2024, the company signed a licensing deal with Marriott International and rebranded as Sonder by Marriott Bonvoy.
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